/* =====================================================================
 *  Online Help CCW Apply member portal styles
 *  Friendly help-desk look that matches onlinehelpccwapply.com: soft lavender-pink
 *  background, plum and coral, rounded type, pill buttons and very rounded cards.
 *  Deliberately different from the other domains' member portals. Variable names
 *  (--navy, --green ...) are kept because the pages' inline styles use them.
 * ===================================================================== */
:root{
  --navy:#2a1027;          /* deep plum: headings */
  --plum:#6e1f5c;
  --plum-d:#561748;
  --coral:#e8674a;
  --green:#6e1f5c;         /* primary actions are plum here */
  --green-d:#561748;
  --section:#faf4f8;
  --field-bg:#ffffff;
  --field-border:#ecd9e6;
  --text:#4b3a48;
  --muted:#80697c;
  --card-shadow:0 14px 34px -18px rgba(110,31,92,.35);
  --round:ui-rounded,'SF Pro Rounded','Nunito','Segoe UI',system-ui,sans-serif;
}
*{box-sizing:border-box}
html,body{margin:0;padding:0}
body{
  font-family:var(--round);
  color:var(--text);
  background:var(--section);
  line-height:1.6;
  font-size:16px;
}
a{color:inherit}
img{max-width:100%;height:auto}
h1,h2,h3,h4{color:var(--navy)}
.container{max-width:1040px;margin:0 auto;padding:0 18px}
.text-center{text-align:center}
.text-white{color:#fff}

/* ---- Floating pill header ---- */
.site-header{padding:16px 16px 0;background:transparent}
.site-header .container{background:#fff;border-radius:999px;box-shadow:0 10px 30px -18px rgba(110,31,92,.45);
  padding:10px 22px;display:flex;align-items:center;justify-content:space-between;gap:10px}
.site-header .container:after{content:"Member help desk";font-size:13px;font-weight:700;color:var(--plum);background:var(--section);
  border-radius:999px;padding:6px 14px;white-space:nowrap}
.site-header .logo img{height:40px;width:auto;display:block}
@media(max-width:520px){.site-header .container:after{display:none}.site-header .container{border-radius:24px}}

/* ---- Centered title with a coral pill above it ---- */
.sub-header{background:transparent;color:var(--navy);padding:34px 0 14px;text-align:center}
.sub-header .inner{display:flex;flex-direction:column;align-items:center;gap:12px}
.sub-header-title{font-size:32px;font-weight:800;margin:0;color:var(--navy);letter-spacing:-.01em}
.sub-header-title:before{content:"Members";display:block;width:max-content;margin:0 auto 10px;font-size:12px;font-weight:700;
  letter-spacing:.06em;color:#fff;background:var(--coral);border-radius:999px;padding:3px 12px}
.contact-infos{list-style:none;display:flex;gap:8px;margin:0;padding:0;flex-wrap:wrap;justify-content:center}
.contact-infos .cont-info{display:flex;align-items:center;gap:6px;background:#fff;border:1px solid var(--field-border);border-radius:999px;
  padding:5px 12px;font-size:13px}
.contact-infos .cont-info i{font-style:normal;color:var(--coral)}
.contact-infos a{color:var(--plum);text-decoration:none;font-weight:700;white-space:nowrap}

/* ---- Content ---- */
.question{background:transparent;padding:14px 0 64px;min-height:60vh}
.q-box{background:#fff;border-radius:30px;box-shadow:var(--card-shadow);padding:38px 42px;max-width:760px;margin:0 auto}
.q-box.narrow{max-width:560px}
.q-title{color:var(--navy);font-size:25px;font-weight:800;text-align:center;margin:0 0 6px}
.q-sub{color:var(--muted);text-align:center;margin:0 0 24px;font-size:15px}
@media(max-width:640px){.q-box{padding:26px 18px;border-radius:24px}.sub-header-title{font-size:26px}}

/* ---- Forms: rounded fields ---- */
.form-group{margin-bottom:18px}
.form-group>span,.form-group>label{display:block;font-weight:700;margin-bottom:6px;color:var(--navy);font-size:14px}
.mm-field,select.mm-field,textarea.mm-field{
  width:100%;background:var(--field-bg);border:2px solid var(--field-border);
  border-radius:18px;padding:12px 16px;font-size:15px;font-family:inherit;color:var(--navy);
}
.mm-field:focus{outline:none;border-color:var(--plum);box-shadow:0 0 0 4px rgba(110,31,92,.12)}
textarea.mm-field{min-height:90px;resize:vertical}
.grid-2{display:grid;grid-template-columns:1fr 1fr;gap:0 16px}
.grid-3{display:grid;grid-template-columns:1fr 1fr 1fr;gap:0 16px}
@media(max-width:640px){.grid-2,.grid-3{grid-template-columns:1fr}}

.yn{display:flex;gap:10px;align-items:center}
.yn label{display:flex;align-items:center;gap:6px;font-weight:700;color:var(--plum);cursor:pointer;background:var(--section);
  border:2px solid var(--field-border);border-radius:999px;padding:6px 16px;font-size:14px}
.yn input{accent-color:var(--plum)}
.q-row{padding:14px 0;border-bottom:2px dashed var(--section)}
.q-row:last-child{border-bottom:none}
.q-row p{margin:0 0 8px;font-weight:700;color:var(--navy)}

/* ---- Pill buttons ---- */
.mm-button,.btn{
  background:var(--plum);border:none;color:#fff;border-radius:999px;
  padding:13px 28px;font-size:15px;font-weight:800;cursor:pointer;text-decoration:none;
  display:inline-block;font-family:inherit;transition:background .15s;
}
.mm-button:hover,.btn:hover{background:var(--plum-d);color:#fff}
.btn-ghost{background:#fff;color:var(--plum);border:2px solid var(--field-border)}
.btn-ghost:hover{background:var(--section);color:var(--plum)}
.btn-navy{background:var(--coral);color:#2a1027}
.btn-navy:hover{background:#d4553a;color:#2a1027}
.btn-row{display:flex;justify-content:space-between;gap:12px;margin-top:28px}

/* ---- Steps: numbered pills ---- */
.progress-wrap{max-width:760px;margin:0 auto 18px}
.steps{display:flex;flex-wrap:wrap;justify-content:center;list-style:none;padding:0;margin:0;gap:8px}
.steps li{display:flex;align-items:center;gap:7px;background:#fff;border:2px solid var(--field-border);border-radius:999px;
  padding:5px 14px 5px 6px;font-size:13px;font-weight:700;color:var(--muted)}
.steps li .dot{width:24px;height:24px;border-radius:50%;background:var(--section);color:var(--muted);display:flex;align-items:center;
  justify-content:center;font-size:12px}
.steps li.active{border-color:var(--plum);color:var(--plum)}
.steps li.active .dot{background:var(--plum);color:#fff}
.steps li.done{border-color:#f5c9bd;color:var(--coral)}
.steps li.done .dot{background:var(--coral);color:#fff}
@media(max-width:560px){.steps li{font-size:0;padding:4px}.steps li .dot{font-size:12px}}

/* ---- Messages ---- */
.error-msg{background:#fff1ee;border:2px solid #f7c8bc;color:#9a2f18;border-radius:18px;padding:10px 16px;margin-bottom:16px;font-size:14px;display:none}
.error-msg.show{display:block}

/* ---- Dashboard: one friendly column ---- */
.dash-grid{display:block;max-width:760px;margin:0 auto}
.dash-grid > div{display:block}
.card{background:#fff;border-radius:30px;box-shadow:var(--card-shadow);padding:28px 30px;margin-bottom:20px}
.card h3{color:var(--navy);margin:0 0 12px;font-size:20px;font-weight:800}
.status-pill{display:inline-block;padding:4px 12px;border-radius:999px;font-size:12px;font-weight:800;vertical-align:middle}
.status-pending{background:#fff1ee;color:#b0432a}
.status-progress{background:#f6e6f1;color:var(--plum)}
.status-ready{background:#e3f4ea;color:#1f6b42}
.timeline{list-style:none;padding:0;margin:0;display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}
@media(max-width:560px){.timeline{grid-template-columns:1fr}}
.timeline li{padding:12px 14px 12px 44px;position:relative;border-radius:20px;background:var(--section)}
.timeline li:before{content:"";position:absolute;left:14px;top:15px;width:18px;height:18px;border-radius:50%;border:2px solid var(--field-border);background:#fff}
.timeline li.done:before{background:var(--coral);border-color:var(--coral)}
.timeline li.current{background:#f6e6f1}
.timeline li.current:before{background:var(--plum);border-color:var(--plum)}
.timeline li small{color:var(--muted)}
.bar{height:12px;background:var(--section);border-radius:999px;overflow:hidden;margin:12px 0}
.bar > span{display:block;height:100%;background:linear-gradient(90deg,var(--plum),var(--coral))}

/* "Signed in" strip */
.topbar{background:var(--plum);color:#f6e6f1;padding:7px 0;font-size:13px}
.topbar .inner{display:flex;justify-content:space-between;align-items:center;gap:10px;flex-wrap:wrap}
.topbar a{color:#fff;text-decoration:none;font-weight:700}

/* ---- Review ---- */
.review-section{margin-bottom:14px;background:var(--section);border-radius:22px;padding:14px 18px}
.review-section h4{color:var(--plum);margin:0 0 8px;font-size:16px;font-weight:800}
.review-row{display:flex;gap:12px;padding:5px 0;font-size:14px;border-bottom:1px solid #f3e6ef}
.review-row:last-child{border-bottom:none}
.review-row .k{flex:0 0 42%;color:var(--muted)}
.review-row .v{flex:1;font-weight:700;color:var(--navy)}
.edit-link{font-size:13px;font-weight:700;float:right;color:var(--coral);cursor:pointer;text-decoration:underline}

/* ---- Footer: rounded top ---- */
.site-footer{background:#fff;color:var(--muted);font-size:13px;padding:30px 0;text-align:center;border-radius:40px 40px 0 0;margin-top:20px}
.site-footer a{color:var(--plum);text-decoration:none;font-weight:700}
.site-footer .company{color:var(--navy);font-weight:800;margin-bottom:4px}

/* ---- Mailing instructions ---- */
.mail-to{background:#fff1ee !important;border-left:none !important;border-radius:20px;border:2px solid #f7c8bc !important}
.mail-box{border-radius:24px !important;border-color:var(--field-border) !important;background:var(--section) !important}

/* ---- Unused legacy bits ---- */
.login-aside,.stars,.ssl-wrap,.demo-hint,.train-banner{display:none}